This statistic illustrates the outcome of the survey question: "Do you consult internally available information about the customer before answering?" During the surveyed period in 2016, roughly 20 percent of the responding organizations indicated they sometimes use customer information which is internally available for a webcare response.
Do you consult internally available information about the customer before answering?*
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Marketingfacts.nl. (January 26, 2017). Do you consult internally available information about the customer before answering?* [Graph]. In Statista. Retrieved April 17, 2024, from https://www.statista.com/statistics/688938/usage-of-internal-customer-info-for-webcare-answer-in-the-netherlands/
Marketingfacts.nl. "Do you consult internally available information about the customer before answering?*." Chart. January 26, 2017. Statista. Accessed April 17, 2024. https://www.statista.com/statistics/688938/usage-of-internal-customer-info-for-webcare-answer-in-the-netherlands/
Marketingfacts.nl. (2017). Do you consult internally available information about the customer before answering?*. Statista. Statista Inc.. Accessed: April 17, 2024. https://www.statista.com/statistics/688938/usage-of-internal-customer-info-for-webcare-answer-in-the-netherlands/
Marketingfacts.nl. "Do You Consult Internally Available Information about The Customer before Answering?*." Statista, Statista Inc., 26 Jan 2017, https://www.statista.com/statistics/688938/usage-of-internal-customer-info-for-webcare-answer-in-the-netherlands/
Marketingfacts.nl, Do you consult internally available information about the customer before answering?* Statista, https://www.statista.com/statistics/688938/usage-of-internal-customer-info-for-webcare-answer-in-the-netherlands/ (last visited April 17, 2024)
Do you consult internally available information about the customer before answering?* [Graph], Marketingfacts.nl, January 26, 2017. [Online]. Available: https://www.statista.com/statistics/688938/usage-of-internal-customer-info-for-webcare-answer-in-the-netherlands/