This statistic illustrates the outcome of the survey question: "Do you do online research on your customer?" During the surveyed period in 2016, roughly 12 percent of the responding organizations indicated they regularly do online research on their customers for webcare.
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Marketingfacts.nl. (January 26, 2017). Do you do online research on your customer?* [Graph]. In Statista. Retrieved January 21, 2025, from https://www.statista.com/statistics/688946/usage-of-online-customer-research-for-webcare-in-the-netherlands/?__sso_cookie_checker=failed
Marketingfacts.nl. "Do you do online research on your customer?*." Chart. January 26, 2017. Statista. Accessed January 21, 2025. https://www.statista.com/statistics/688946/usage-of-online-customer-research-for-webcare-in-the-netherlands/?__sso_cookie_checker=failed
Marketingfacts.nl. (2017). Do you do online research on your customer?*. Statista. Statista Inc.. Accessed: January 21, 2025. https://www.statista.com/statistics/688946/usage-of-online-customer-research-for-webcare-in-the-netherlands/?__sso_cookie_checker=failed
Marketingfacts.nl. "Do You Do Online Research on Your Customer?*." Statista, Statista Inc., 26 Jan 2017, https://www.statista.com/statistics/688946/usage-of-online-customer-research-for-webcare-in-the-netherlands/?__sso_cookie_checker=failed
Marketingfacts.nl, Do you do online research on your customer?* Statista, https://www.statista.com/statistics/688946/usage-of-online-customer-research-for-webcare-in-the-netherlands/?__sso_cookie_checker=failed (last visited January 21, 2025)
Do you do online research on your customer?* [Graph], Marketingfacts.nl, January 26, 2017. [Online]. Available: https://www.statista.com/statistics/688946/usage-of-online-customer-research-for-webcare-in-the-netherlands/?__sso_cookie_checker=failed