Netherlands: preference for reverse POS or cash back

This statistic shows the outcome of a survey done in the Netherlands in 2016 in which respondents were asked the following question: ''If possible, would you use reverse POS transactions in stres or would you rather get your money back in cash?'' As of September 2016, roughly 30 percent of the respondents indicated they had no preference when the amount of money was small.

If possible, would you use reverse POS transactions in stores or would you rather get your money back in cash?

Characteristic	Small amount**	Large amount**
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Release date

September 2016

More information

Region

Netherlands

Survey time period

September 2016

Number of respondents

750 respondents

Method of interview

Online survey

Supplementary notes

The question was originally phrased by the source in Dutch as follows: ''Stel, u kunt bij een retour in een fysieke winkel, het bedrag Retourpinnen (in plaats van contant geld terug). Zou u gebruik maken van Retourpinnen of wilt u contant geld terug?'' (English: imagine when returning an item to a physical store, you could make use of reverse POS transactions (instead of getting your money back). Would you make use of a reverse POS transaction, or would you rather get your money back in cash?

** The source adds that these amounts were not defined further, as they differ from respondent to respondent.

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