Preferred customer service channels in Norway 2016

Published by Statista Research Department, Oct 4, 2016
This survey displays the preferences for different customer service channels in Norway in 2015 and 2016. 28 percent of respondents preferred using a chat when contacting customer service.

Distribution of preferences of different customer service channels in Norway in 2015 and 2016

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Release date

October 2016

Region

Norway

Survey time period

2015 to 2016*

Supplementary notes

* Source adds the following information: "Numbers are taken from quarterly studies conducted in 2015 and 2016."

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