Returning goods purchased online in Denmark 2016, by frequency

This survey shows the return rate of online purchased goods in Denmark in 2016, by frequency. The survey found that 5 percent of respondents returned online purchased goods 4 to 6 times in 2016.

Share of online shoppers who returned goods in Denmark in 2016, by frequency

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Source

Release date

March 2017

Region

Denmark

Survey time period

2016

Number of respondents

1,237 respondents

Age group

18 years and older

Method of interview

Online panel

Supplementary notes

Original survey question: "Ca. hvor mange gange har du indenfor det sidste år benyttet din ret til at fortryde køb af en vare, som du havde købt over internettet?" / "Approximately how many times in the last year have you returned online purchased goods?"

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