How satisfied are you with the customer service of Amazon?

U.S. user satisfaction with the Amazon customer service 2017 The statistic shows U.S. user satisfaction with the customer service of Amazon as of March 2017. As of the Statista survey, 67 percent of responding Amazon users in the United States were very satisfied with the customer service of the online company.
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Share of respondents
Very satisfied 67%
Rather satisfied 28%
Rather dissatisfied 1%
Very dissatisfied 0%
I cannot assess 4%
Share of respondents
Very satisfied 67%
Rather satisfied 28%
Rather dissatisfied 1%
Very dissatisfied 0%
I cannot assess 4%
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Description Source More information
The statistic shows U.S. user satisfaction with the customer service of Amazon as of March 2017. As of the Statista survey, 67 percent of responding Amazon users in the United States were very satisfied with the customer service of the online company.
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Release date
April 2017
Region
United States
Survey time period
March 22 to March 27, 2017
Number of respondents
696 respondents
Age group
18 years and older
Special properties
use Amazon with their own account
Method of interview
Online survey

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