Survey on reasons for not using phone for in-store payments in Finland 2016

This statistic displays the result of a survey on reasons for not using phone for in-store payments in Finland in 2016. According to the survey, the main reason for Finns not to use their phone when purchasing in-store was the failure to see benefits of in-store payments. Some of respondents also did not have necessary feature or an app, whereas some questioned the security of mobile in-store payment processes.

Why do you not use your phone for in-store payments?

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Release date

November 2016



Survey time period

June 2016 to August 2016

Number of respondents

927 respondents

Age group

18-75 years

Special properties

who have used their phone to make in-store purchases

Supplementary notes

This question was phrased by the source as follows:
"What are the main reasons why you don’t use your phone to make payments in-store?"

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