NHS 111 helpline as first contact point in the United Kingdom (UK) 2016

This statistic displays the share of individuals who have ever used the NHS 111 helpline to get health advice on a self-treatable condition in the first instance in the United Kingdom (UK) in 2016. Of respondents to the survey, 50 percent said they have never used the NHS 111 helpline but they would do in the future, whereas 12 percent of respondents said they would never use it. The NHS 111 helpline is the NHS non-emergency number for people to call if they need medical help or advice but it's not a life-threatening situation.

Have you ever used the NHS 111 helpline to get health advice on a self-treatable condition in the first instance?

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Source

Release date

November 2016

Region

United Kingdom

Survey time period

September 2016

Number of respondents

5,011 respondents

Age group

18 years and older

Method of interview

Online survey

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