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Compliance digital products quality demands customers according to companies NL 2016

This statistic displays the outcome of a survey done on the compliance of digital products with quality demands of customers according to major companies in the Netherlands in 2016. As of 2016, when the respondents were asked to what extent their digital product in practice complies with the quality demands of the consumers, roughly 20 percent indicated that the quality of their digital products comply excellently with the customer demands.

To what extent does your digital product in practice comply with the quality demands of the consumers?*

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Release date

April 2017



Survey time period

End of 2016

Number of respondents

210 respondents

Special properties

210 firms with 200+ employees

Method of interview

Online survey

Supplementary notes

* The question was originally phrased as: ''Wat zijn volgens u de drie belangrijkste criteria waarmee consumenten de kwaliteit van digitale producten beoordelen?".

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Statistics on "Economic Outlook Netherlands"

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