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Consumer satisfaction level change of 15 largest consumer banks Australia 2016-2017

This statistic depicts the change in customer banking satisfaction of the 15 largest consumer banks in Australia between June 2016 to June 2017. During that time period, customer satisfaction with Teachers Mutual Bank in Australia decreased by 2.6 percent.

Change in customer satisfaction of the 15 largest consumer banks in Australia from June 2016 to June 2017

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Source

Release date

July 2017

Region

Australia

Survey time period

January to June 2016; January to June 2017

Number of respondents

25,155 (2017); 25,291 (2016)

Age group

14 years and older

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