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Consumers who are highly likely to recommend largest consumer banks Australia 2017

This statistic depicts the share of customers who are highly likely to recommend a bank among the 15 largest consumer banks in Australia to a friend or colleague as of June 2017. During the survey period, 72.1 percent of respondents said they were highly likely to recommend Teachers Mutual Bank to their friends or colleagues.

Consumers who are highly likely to recommend bank to friends or colleagues in Australia in 2017, by 15 largest consumer banks*

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Release date

July 2017



Survey time period

January to June 2017

Number of respondents

25,155 respondents

Age group

14 years and older

Supplementary notes

*Highly likely implies a score of 8,9 or 10 on a ten point scale regarding the question "How likely would you be to recommend (bank dealt with) to a friend or colleague?".

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