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Impact of the coronavirus pandemic on the perception of e-commerce in Europe 2020

Has the COVID-19 crisis in 2020 had an impact on the perception of e-commerce in your country?

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Release date

January 2021



Survey time period


Number of respondents

19 associations from European countries*

Method of interview


Supplementary notes

*The survey was addressed to Ecommerce Europe’s national association members and counts a total of 19 contributions, highlighting the current situation in different European countries.
The countries that participated in this survey include: Austria (AT), Belgium (BE), Bulgaria (BG), Czech Republic (CZ), Denmark (DK), Finland (FI), France (FR), Germany (DE), Greece (GR), Italy (IT), Ireland (IE), Netherlands (NL), Portugal (PT), Norway (NO), Poland (PL), Romania (RO), Spain (ES), Sweden (SE), Switzerland. (CH).

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Statistics on "Digital shopping behavior in Europe"

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