Survey on innovativeness of pay TV providers in Finland 2016

This statistic displays the result of a survey on innovativeness of pay TV providers in Finland in 2016. The pay TV provider considered the most innovative among B2C customers in Finland was Elisa, scoring roughly 71 points out of the total 100. Behind Elisa with a difference of merely one point was DNA. Other pay TV providers in Finland include Canal Digital and Sonera (part of Telia Company since 2017). The channel assortment and innovativeness are important for pay TV operators intending to grow or retain their market position.

On a scale of 0 to 100, how innovative do you consider your pay TV provider?

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Release date

October 2016



Survey time period

September 14, 2016 to October 19, 2016

Number of respondents

581 respondents

Age group

18-79 years

Special properties

B2C pay-tv customers living in Finland

Supplementary notes

* EPSI Rating is a recognized European system for measuring customer- and employee satisfaction as well as organizations’ social responsibilities and management effectiveness. EPSI Rating scales from 0 to 100.

The source does not provide the original wording of the question posed during the survey. The wording of the question chosen for this statistic may therefore differ slightly from the original.

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