This statistic displays the result of a survey on customer satisfaction of pay TV providers in Finland from 2012 to 2017. As of 2017, Elisa had the highest pay TV customer satisfaction, reaching a score of 71.2. Telia (former Sonera, now part of the Swedish Telia Group) ranked second, with an improvement of 4.2 index points from the previous year. In the same year, DNA's satisfaction score dropped below 65, meaning that the customers were unsatisfied with the pay TV provider.
Customer satisfaction of pay TV providers in Finland from 2012 to 2017 (EPSI Rating score**)
Basic Account
Get to know the platform
You only have access to basic statistics.
This statistic is not included in your account.
Single Account
The ideal entry-level account for individual users
- Instant access to 1m statistics
- Download in XLS, PDF & PNG format
- Detailed references
$59 $39 / Month *
in the first 12 months
Corporate Account
Full access
Corporate solution including all features.
* Prices do not include sales tax.
Further Content: You might find this interesting as well
Statistics
- Share of North American pay TV subscribers who were online video consumers 2015
- Share of pay TV subscribers that changed providers in Mexico 2018
- Latin America: pay TV ARPU 2018, by provider
- Reasons to choosing a pay TV provider in Mexico 2017, by provider
- Televisa: cable subscribers 2020, by service
- Net sales generated by Televisa with Sky 2014-2021
- Grupo Televisa's net sales 2023-2021
- Liberty Global subscription revenue 2016-2017
- Leading pay TV providers in Asia Pacific 2020, by subscribers
- Liberty Global net earnings 2015-2017
- Comcast's pay TV market share 2008-2024
- Leading pay TV providers in Asia Pacific 2020, by revenue
- Leading pay TV providers worldwide 2014, by subscribers
- Leading pay TV providers in Asia Pacific 2014, by subscribers
- Number of HD+ customers in Germany from Q3 2011 to Q4 2016
- Leading pay TV providers in Asia Pacific 2014, by revenue
- Leading pay TV providers worldwide 2020, by subscribers
- Liberty Global subscription revenue worldwide 2017, by segment
EPSI Rating. (May 21, 2018). Customer satisfaction of pay TV providers in Finland from 2012 to 2017 (EPSI Rating score**) [Graph]. In Statista. Retrieved June 30, 2022, from https://www.statista.com/statistics/732501/survey-on-customer-satisfaction-of-pay-tv-providers-in-finland/
EPSI Rating. "Customer satisfaction of pay TV providers in Finland from 2012 to 2017 (EPSI Rating score**)." Chart. May 21, 2018. Statista. Accessed June 30, 2022. https://www.statista.com/statistics/732501/survey-on-customer-satisfaction-of-pay-tv-providers-in-finland/
EPSI Rating. (2018). Customer satisfaction of pay TV providers in Finland from 2012 to 2017 (EPSI Rating score**). Statista. Statista Inc.. Accessed: June 30, 2022. https://www.statista.com/statistics/732501/survey-on-customer-satisfaction-of-pay-tv-providers-in-finland/
EPSI Rating. "Customer Satisfaction of Pay Tv Providers in Finland from 2012 to 2017 (Epsi Rating Score**)." Statista, Statista Inc., 21 May 2018, https://www.statista.com/statistics/732501/survey-on-customer-satisfaction-of-pay-tv-providers-in-finland/
EPSI Rating, Customer satisfaction of pay TV providers in Finland from 2012 to 2017 (EPSI Rating score**) Statista, https://www.statista.com/statistics/732501/survey-on-customer-satisfaction-of-pay-tv-providers-in-finland/ (last visited June 30, 2022)