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Customer service response times of operators in Finland 2015-2017

This statistic shows the development of customer service response times of mobile operators in Finland from the 1st quarter of 2015 to the 4th quarter of 2017. As of the 4th quarter of 2017, the customer service response times of both DNA and Telia Finland amounted to 102 seconds.

Development of customer service response times of mobile operators quarterly in Finland from the 1st quarter of 2015 to the 4th quarter of 2017

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Source

Release date

February 2018

Region

Finland

Survey time period

Q1 2015 to Q4 2017

Special properties

mobile operators obliged to publish information about their customer service response times

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Statistics on "Telecommunication providers in Finland"

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