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B2B customer satisfaction of broadband services in Sweden 2012-2016

B2B customer satisfaction of broadband services in Sweden from 2012 to 2016

B2B customer satisfaction of broadband services in Sweden 2012-2016 This statistic shows the survey displaying B2B customer satisfaction of broadband services in Sweden from 2012 to 2016. During the survey period of 2013, 67.2 percent of the respondents stated to be satisfied with broadband services in Sweden.
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B2B customer satisfaction of broadband services in Sweden from 2012 to 2016

Customer satisfaction index
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Customer satisfaction index
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Description

Source

More information

This statistic shows the survey displaying B2B customer satisfaction of broadband services in Sweden from 2012 to 2016. During the survey period of 2013, 67.2 percent of the respondents stated to be satisfied with broadband services in Sweden.
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Release date
October 2016
Region
Sweden
Survey time period
2012 to 2016
Age group
18-79 years
Method of interview
Telephone interview
Supplementary notes
The source does not specify the number of respondents.

The respondents were asked to indicate their satisfaction on a scale from 1 to 10, where 1 represents dissatisfaction and 10 represents complete satisfaction. The average of each question was then added to an index with the scale of 0 to 100, where 100 is the maximum value of the index and represents completely satisfied customers.
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