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Lowered expenses from AI use in customer management activities in the U.S. 2017-2021

Published by
Bergur Thormundsson,
Mar 17, 2022
This statistic shows an estimate of the reduction in expenses from adopting artificial intelligence (AI) in customer relationship management (CRM) activities in the United States, from 2017 to 2021. It is estimated that in the next five years a potential sum of 139 billion U.S. dollars will be saved in this sector in the United States by the adoption of AI.

Lowered expenses from artificial intelligence (AI) adoption in customer relationship management (CRM) activities in the United States from 2017 to 2021 (in billion U.S. dollars)

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Release date

June 2017

Region

United States

Survey time period

2017

Supplementary notes

Figures are estimates

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