Customer satisfaction with latest pharmacy visit in Sweden 2016-2022

Published by
Matej Mikulic,
Apr 21, 2023
In 2021, 98 percent of Swedes stated to be satisfied with their last pharmacy visit. At the same time, 82 percent stated to be even very satisfied. The customer satisfaction percentage was, in general, very high and stable over the years.

Customer satisfaction with latest pharmacy visit in Sweden from 2016 to 2022

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Sources

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Release date

March 2023

Region

Sweden

Survey time period

2016 to 2022

Age group

15 years and older

Supplementary notes

* Share of respondents stating that their latest pharmacy visit was "excellent", "very good" or "good".
** Share of respondents stating that their latest pharmacy visit was "excellent" or "very good". No value for 2022 was provided.

*** The number of respondents refers to 1,000 customers of physical pharmacies and 200 customers of online pharmacies.

The source does not specify the survey date, but it is given, that satisfaction surveys are conducted quarterly.

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