Familiarity of U.S. consumers with restaurant order ahead services 2017

This statistic presents the familiarity of U.S. consumers with restaurant order ahead services as of May 2017. According to the May 2017 survey, 35 percent of consumers had used order ahead services at restaurants or coffee shops.

How familiar are you with restaurant and coffee shop order ahead services?

Characteristic	Share of respondents
I have used order ahead service	35%
I have not used it, but I have heard of it	47%
I have never heard of order ahead service	17%

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Release date

August 2017

More information

Region

United States

Survey time period

May 2017

Number of respondents

500 respondents

Age group

25 years and older

Method of interview

Online survey

Supplementary notes

This question was phrased by the source as follows: "Some restaurants, including quick service and coffee shops, allow you to 'order ahead' using a mobile app or their website. Then, your order is ready and waiting for you when you arrive at the restaurant. How familiar are you with this 'order ahead' service?"

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