Retail banking survey: payment technology investment expectations in Europe 2016

This statistic shows the expected return on investment by European retail banks if they increased their investment in payment technology. 67 percent of European banks agreed that they would expect an increased range of payment options as a direct result of increased investment.

What ROI would you expect if you increased your investment in payments technology?

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Release date

May 2016



Survey time period

December 2015 to February 2016

Number of respondents

298 respondents

Special properties

Fieldwork was conducted with senior executives*

Method of interview


Supplementary notes

* The source adds the following information; "The fieldwork was conducted with senior executives responsible for payments strategy and/or payments IT strategy in each business".

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