Main criteria to start using a digitized banking solution in Italy 2019

This statistic presents the results of a survey regarding the digitalization of the banking and financial sector conducted in Italy in 2019. Individuals were asked about the two most important criteria according to which they might consider using a digitized banking solution. The most important criteria were safety and security, valued by 79 percent of respondents. By contrast, usability and high product variety was indicated as important by only four percent of respondents.

Which are the two most important criteria for you to consider using a digitized banking solution?

Share of respondents
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Sources

Release date

June 2019

Region

Europe, Italy

Survey time period

2019

Number of respondents

1,001 respondents

Age group

18 years and older

Supplementary notes

Multiple answers were possible.

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Statistics on "Online banking in Italy"

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