Brazil: reasons for not doing transactions through banking apps 2017

This statistic presents the most common reasons for not performing bank transactions through banking apps given by internet users in Brazil as of June 2017. When asked about which were the reasons why they only used banking apps for consultations and not to make bank transactions, 44 percent of respondents answered that they preferred going to the bank branch to perform other operations. In addition, 21 percent of respondents claimed preferring to use online banking on a personal computer.

What are the main reasons why you do not use banking apps to make bank transactions?

Share of respondents
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Sources

Release date

July 2017

Region

Brazil

Survey time period

June 2017

Number of respondents

2,000 internet users*

Age group

16 years and older

Method of interview

Online survey

Supplementary notes

* The question was only posed to internet users who claimed using banking apps exclusively for consultations.
The source does not provide the original wording of the question posed during the survey. The wording of the question chosen for this statistic may therefore differ slightly from the original.
Multiple answers were possible.
The source does not specify the age of respondents or the date of survey.

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Statistics on "Banking industry in Brazil"

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