Preferred method of electronically receiving PIN in the United Kingdom (UK) 2015-2016

This statistic shows the results of a survey asking respondents in the United Kingdom (UK), who preferred the option of receiving their new PIN through electronic means, which channel of communication they would find most desirable. The most desired option in 2015 was via SMS with 42 percent, while the most preferred option in 2016 was via their online banking platform with 43 percent.

Preferred method of electronically receiving credit/debit card PIN in the United Kingdom (UK) from 2015 to 2016*

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Source

Release date

March 2016

Region

United Kingdom

Survey time period

2015 to 2016

Number of respondents

195 respondents

Age group

18 years and older

Special properties

All who found electronic PIN management 'valuable' or 'very valuable'

Method of interview

Online survey

Supplementary notes

* The original survey question was worded as follows: "If you were applying via your mobile phone, e.g., via a banking app, for a new credit/debit card, and you were given the option to receive your PIN electronically rather than receiving a paper PIN mailer, how valuable would you consider this service? Through which channel would you prefer to receive your PIN electronically?"

**Data for 2015 for ATM/self service kiosk is unavailable.

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Statistics on "Credit and debit cards in the United Kingdom"

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