Reasons why consumers in the United States call out brands on social media as of July 2017

U.S. consumer reasons calling out brands on social media 2017 This statistic presents the reasons why consumers in the United States call out brands on social media as of July 2017. According to the findings, 60 percent of consumers reported that they had called out brands on social media due to dishonest behavior. Additionally, 57 percent of consumers stated their reason was due to in-person rudeness, while 31 percent said that online rudeness was their cause of calling out brands.
Show more
Loading statistic...
Share of respondents
Dishonesty60%
Bad customer service59%
Rudeness (In-Person)57%
Bad product experience45%
Overcharging35%
Unresponsiveness32%
Rudeness (online)31%
Too political14%
Share of respondents
Dishonesty60%
Bad customer service59%
Rudeness (In-Person)57%
Bad product experience45%
Overcharging35%
Unresponsiveness32%
Rudeness (online)31%
Too political14%
Download Settings Share
Chart type
Datalabels
Share on Social Media
HTML code to embed chart as PNG (FAQ)
Download started
Please be patient - this may take a moment
Description Source More information
This statistic presents the reasons why consumers in the United States call out brands on social media as of July 2017. According to the findings, 60 percent of consumers reported that they had called out brands on social media due to dishonest behavior. Additionally, 57 percent of consumers stated their reason was due to in-person rudeness, while 31 percent said that online rudeness was their cause of calling out brands.
Show more
Release date
August 2017
Region
United States
Survey time period
July 10 to July 14, 2017
Number of respondents
1,003 respondents
Method of interview
Online survey

More information

Statista Accounts: Access All Statistics. Starting from $588 / Year

Basic Account

Get to know the platform

You only have access to basic statistics.

Register for free

Premium Account

Your perfect start with Statista

  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$49 / Month *

Corporate Account

Full access

Corporate solution including all features.

Send request

* All products require an annual contract.
   Prices do not include sales tax
   (New York residents only).
Leading companies trust Statista:
paypalgoogleadobepgsamsungtelekom

Related Studies: Available to Download in PDF or PPTX Format

Social media usage in the United States
Social media usage in the United States

All Information
in one Presentation

Social media usage in the United States

Everything On "Social media usage in the United States" in One Document: Edited and Divided into Handy Chapters. Including Detailed References.

Statista has been my savior on several occasions. The site is easy to maneuver and the data is in a format that can go right into a report or presentation.
Marlene Greenfield

Marlene Greenfield
Vice President, Hearst Magazines

Statistics on "Social media usage in the United States"

  • Overview
  • Leading social platforms
  • Social media activities
  • Mobile social
  • Facebook
  • Instagram
  • Brands on social
Need help with using Statista for your research? Tutorials and first steps

Further Content: Statistics, Studies, and Topic Pages

Statistics on the topic

Topics

About Statista

Learn more about how Statista can support your business.

Request webinar
Do you have any questions about our business solutions?

We provide you with detailed information about our Corporate Account.

News
News