E-commerce in Brazil: favorite websites among consumers

The statistic presents the results of a survey carried out in 2017 to find out about the preferences of online consumers in Brazil. When asked which e-commerce website they would recommend, nearly 76 percent of respondents answered they would recommend Netshoes. The online portal Kabum came in second place, with 75 percent of respondents stating that they would recommend it.

Most recommended e-commerce websites in Brazil in 2017

Characteristic	Share of respondents
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Release date

January 2018

More information

Region

Brazil

Survey time period

September 21 to October 2, 2017

Number of respondents

2,000 internet users

Age group

16 years and older

Method of interview

Online survey

Supplementary notes

The Customer Experience Report compared online consumers' satisfaction in 34 leading e-commerce websites in Brazil.
The source does not provide the original wording of the question posed during the survey. The wording of the question chosen for this statistic may therefore differ slightly from the original.
Multiple answers were possible.
The source does not specify the date of survey.

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