U.S. consumers preference to being contacted by brands 2022

Published by
J. G. Navarro,
Oct 9, 2023
During a 2022 survey carried out among consumers from the United States, 34 percent had stated they would prefer brands to contact them via social media, while over twice that many named e-mail as a channel brands should reach out to them with.

Leading ways consumers prefer to be contacted by brands in the United States as of June 2022

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Release date

September 2022

Region

United States

Survey time period

June 2022

Number of respondents

1,059 respondents

Supplementary notes

Original question: "On which of the following channels do you like to be contacted by brands?"
The source does not provide information on the type of survey used or on the age of the responding consumers.

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