Survey on customers' preference of postal delivery services in Denmark 2015, by size

This statistic shows the result of a survey on the preference of domestic customers of postal delivery services in the own area in Denmark in 2015. During the survey period, 36 percent of respondents from the capital area stated to prefer the delivery service Post Danmark delivering parcels to them. GLS ranked second, with a share of 13 percent. Over 40 percent of respondents from the capital stated to have no preference, since all delivery services are equally good or bad to them.

When you receive parcels, which of the following services do you prefer to deliver parcels to you?

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Release date

June 2015



Survey time period

April 28 to May 19, 2015

Number of respondents

2,079 Respondents**

Special properties

domestic customers that receive parcels at least once a year

Method of interview

Computer-assisted web interviews (CAWI)

Supplementary notes

* Incl. Bring, DHL Express, FedEx, GLS,, Post Danmark/PostNord, SwipBox, TNT Express, UPS.
** The number of respondents was as follows:
Capital area: n=605,
Large provincial town: n=392,
Medium-sized provincial town: n=490,
Small provincial town: n=383,
On the countryside: n=209.

The original question was phrased by the source as follows: "Når du modtager pakker, hvilken virksomhed foretrækker du da leverer pakken til dig?"

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