Percentage of companies with CRM systems by type of software in Spain 2016

This statistic shows the percentage distribution of CRM tools used by companies in Spain in 2016, broken down by type of software. 36.42 percent of companies employed CRM systems to capture, store and share customer information.

Percentage of companies employing CRM software tools for information processing in 2016, by type

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Source

Release date

June 2016

Region

Spain

Survey time period

Q1 2016

Number of respondents

14,557 companies

Special properties

companies with 10 or more employees

Supplementary notes

The survey examines the population of all companies whose main activity is described in sections C, D, E, F, G, H, I, J, section L, divisions 69 to 74 of section M, the section N and the group 95.1 of the CNAE-2009.

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Statistics on "Software industry in Belgium"

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