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Shopping behavior of U.S. consumers after returning an item 2017

Published by Daniela Coppola, Mar 22, 2021
This statistic depicts the results of a U.S. survey regarding the shopping behavior of consumers after returning an item in 2017, based on shopping channel. During the survey period, 66 percent of U.S. respondents made a new purchase in store after returning items.

Share of consumers who made a new purchase after returning an item in U.S. in 2017, by shopping channel

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Source

Release date

July 2017

Region

United States

Survey time period

January 10 to February 28, 2017

Number of respondents

5,000+

Special properties

online shoppers

Method of interview

Online survey

Supplementary notes

The source does not specify the type of survey or the age of the respondents.
Multiple answers were possible.

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