Mistrust of a France 2016 website

This statistic represents the factors of mistrust of the French vis-à-vis a website in 2016. That year, nearly half of respondents feared the piracy of their personal or banking.

What do you think are the obstacles to using a website?

Characteristic	Share of respondents
Piracy of my data (personal, banking)	47%
Poor quality of service: delivery problem, defective product, billing, scam, etc.	29%
The usurpation of my identity (the fact that someone hackers my identity and is then passed for me)	7%
A malfunction of the site (interruption of the command following a bug for example)	7%
The fact that my personal data can be viewed by someone else	7%
The use of my personal data for commercial purposes, for example sending advertising	2%
The fact that my personal data can be kept without time limit	1%

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Release date

October 2016

More information

Region

France

Survey time period

September 19 - 26, 2016

Number of respondents

1,037 people

Age group

15 years old and over

Method of interview

Computer-assisted web interviews (CAWI)

Supplementary notes

The source gives no information regarding the initial formulation used during the survey. The wording used here may therefore differ slightly from that used in the survey.

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French

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