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Fixed internet: faults repaired by operator within target time frame in Spain Q1 2017

This statistic shows the share of fixed internet access service breakdowns repaired within the targeted time frame by selected telecommunications operators in Spain during the first quarter of 2017. With 80.91 percent of repairs, Telecable was the operator with the lowest share of faults fixed within the expected period, whereas Movistar reached a repair rate of approximately 97 percent.

Share of fixed internet faults repaired by the operators within the expected time frame in Spain during the first quarter of 2017

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Release date

June 2017


Europe, Spain

Survey time period

Q1 2017

Special properties

household customers

Supplementary notes

This information was provided by the relevant telephone and internet operators at the time of the generation of this report, therefore it may be subject to modifications as a result of corrections made by the operator or further auditing.

The share of breakdown cases that have been solved by the operator before completing the targeted time frame for its residential customers is provided.

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