Impact of e-commerce on business customers in France 2013, by sector

This statistic represents a breakdown by sector of activity of companies active in online commerce in France in 2013, according to the impact of online sales on the scope of their customers. On average, more than 40 percent of the companies surveyed said that e-commerce has led to an increase in their customer base.

Impact of online sales on the scope of business customers in France in 2013, by sector*

Sector*Expanding the clienteleNo impact on customersDecrease of the clientele
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Release date

June 2015



Survey time period


Number of respondents

28,295 respondents

Special properties

companies of at least 10 people selling goods or services on the Internet, excluding agricultural, financial or insurance companies

Supplementary notes

* Information and communication, repair of computers and communication equipment: section J and division 95.1 of nomenclature of French activities (NAF), 2nd version .
- Specialized, scientific and technical activities: section M (excluding veterinary activities)
-Activities of administrative services and support; real estate activities: section N and L
- Transportation and Storage: Section H -Trade
; repair of automobiles and motorcycles: section G
-Construction: section F
-Manufacturing industry; production and distribution of electricity, gas, steam and air conditioning; water production and distribution; sanitation, waste management and decontamination: sections C, D and E
-Housing and restoration: section I.

This statistic covers the activity of enterprises in the 12 months preceding the survey

The source does not provide any information about percentage points that are missing or greater than 100.
For this statistic, the values ​​in the source document have been converted to percentages and have been rounded. > Data for the construction sector are incomplete.

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Statistics on "E-commerce in France "

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