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Experience of customer relations by type of business in France 2015

This chart highlights the feeling of proximity of French customers to different types of businesses in 2015. It appears that more than 60% of respondents felt close to merchants in neighborhood grocery stores.

How close do you feel to different types of businesses?*

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Release date

May 2015



Survey time period

May 11-15, 2015

Number of respondents

1,004 respondents

Age group

18 years old and over

Method of interview

Online survey

Supplementary notes

* The question was formulated by the source as follows:
"Considering only the aspect of customer relations cultivated by the stores, how much do you feel personally close to ...:?
- Hypermarkets
- Supermarkets
- Hard Discount
- Grocery Stores
- Food Markets
- Shops in the city center (chains and brands)
- Shops in the city center (self-employed) )
- Shopping Centers

For this statistic, the different values ​​in the source document have been added together.

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