Distribution of reservations by French hoteliers 2013, by channel

This statistic shows the results of a survey of French hoteliers concerning the distribution channels for reservations in 2013. It should be noted that 37 percent of respondents indicated that more than three-quarters of the reservations in their hotels were made online, through contact between them and the guest (email, mail, telephone, hotel website).

Distribution of bookings made in hotels according to French hoteliers in 2013, by means of reservation

Less than 10 percentFrom 10 to 25 percentFrom 26 to 50 percentFrom 51 to 75 percentMore than 75 percentIs not pronounced
Live, through a contact between the hotel and the customer whether by mail, mail, phone or via their own website1%7%27%27%37%1%
Via an online hosting booking website other than their own website26%28%30%11%3%2%
Via a travel agency76%17%4%1%-2%
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Release date

December 2013



Survey time period

November 4-25, 2013

Number of respondents

800 respondents

Age group

18 years and older

Special properties


Method of interview

Telephone interview

Supplementary notes

The question was worded as follows by the source: "Can you tell me what is the percentage of bookings made at your hotel that passes ..."

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