This statistic illustrates the evolution of the average response time of distributors to customers on social networks in France and the United States in 2015 and 2016, in minutes. Thus, the average response time of distributors in France has dropped by about 20 minutes to show nearly 215 minutes in 2016.
Average response time of distributors to customers on social networks in France and the United States in 2015 and 2016
(in minutes)
* The source adds the following information: "62 brands studied in 2016 vs. 2015. 154 retail social accounts in France, 212 in the US. On Facebook, Twitter, Instagram, Youtube and Google Plus. Average response time on business days. "
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Sprinklr. (February 2, 2017). Average response time of distributors to customers on social networks in France and the United States in 2015 and 2016 (in minutes) [Graph]. In Statista. Retrieved October 05, 2024, from https://www.statista.com/statistics/770462/distributors-la-france-states-united-time-answer-customers-networks-social/
Sprinklr. "Average response time of distributors to customers on social networks in France and the United States in 2015 and 2016 (in minutes)." Chart. February 2, 2017. Statista. Accessed October 05, 2024. https://www.statista.com/statistics/770462/distributors-la-france-states-united-time-answer-customers-networks-social/
Sprinklr. (2017). Average response time of distributors to customers on social networks in France and the United States in 2015 and 2016 (in minutes). Statista. Statista Inc.. Accessed: October 05, 2024. https://www.statista.com/statistics/770462/distributors-la-france-states-united-time-answer-customers-networks-social/
Sprinklr. "Average Response Time of Distributors to Customers on Social Networks in France and The United States in 2015 and 2016 (in Minutes)." Statista, Statista Inc., 2 Feb 2017, https://www.statista.com/statistics/770462/distributors-la-france-states-united-time-answer-customers-networks-social/
Sprinklr, Average response time of distributors to customers on social networks in France and the United States in 2015 and 2016 (in minutes) Statista, https://www.statista.com/statistics/770462/distributors-la-france-states-united-time-answer-customers-networks-social/ (last visited October 05, 2024)
Average response time of distributors to customers on social networks in France and the United States in 2015 and 2016 (in minutes) [Graph], Sprinklr, February 2, 2017. [Online]. Available: https://www.statista.com/statistics/770462/distributors-la-france-states-united-time-answer-customers-networks-social/