Evaluation of the benefits of traditional insurers in France 2015

This statistic shows the level of customer satisfaction with the services provided by traditional insurers in France in 2015. At this time, nearly 50 percent of clients gave their insurers a score of one to six regarding their performance in terms of channels. digital.

Level of satisfaction of customers regarding the services of their traditional insurers in France in 2015

Notes 1-6Notes 7-8Notes 9-10
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Sources

Release date

September 2015

Region

France

Survey time period

1st quarter 2015

Number of respondents

908 respondents

Special properties

clients Traditional insurer; ; the number of respondents does not match the total sample

Method of interview

Online Access Panel

Supplementary notes

The question was formulated by the source as follows: "Which rating from 0 to 10 would you give to your insurers on the clarity of offers and prices, the quality / price ratio, the quality of service and the performance in terms of digital channels? ? "

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