French impression on delivery costs for online shopping in the EU 2014

This statistic presents the impression of French companies on the high costs of delivery services when buying online in other EU countries in 2014. Nearly 40 percent of the companies said that high delivery costs were a minor problem when buying online abroad.

French companies' impression on high delivery costs when shopping online in other EU countries in 2014*

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Release date

May 2015



Survey time period

January 19 to February 6, 2015

Number of respondents

402 respondents

Special properties

companies who bought their products and/or services online in another EU country in 2014 and those who did or tried to do so

Method of interview

Telephone interview

Supplementary notes

* The question was phrased by the source as follows: "For each of the following difficulties that may be present in the context of a major problem, a minor problem or not a problem at alll? - Delivery costs are too high"
" Pour chacune des difficultés suivantes qui peut être rencontrée lors d’achats ou tentatives d'achat en ligne dans d'autres pays de l'UE, pourriez-vous me dire si cela a posé un problème important, un problème mineur ou pas de problème du tout ? - Les coûts de livraison sont trop élevés"

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