Claims for limits on the variation of the interest rate to the Bank of Spain 2015

The statistics shows the evolution of the number of claims by land clauses submitted to the Bank of Spain Claims Service between 2011 and 2015. In 2012, the number of claims for limitation clauses to interest rate variation exceeded the figure of 18,000 complaints.

Evolution of the number of claims by land clauses submitted to the Claims Service of the Bank of Spain between 2011 and 2015

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Release date




Survey time period

2011 - 2015

Supplementary notes

Mortgage loan contracts with interest rate cap constraints (known as floor clauses) establish a minimum interest rate that the client will have to pay, regardless of what the reference interest rate in the mortgage market falls, usually the Euribor. Home These clauses were triggered by the low interest rates set by the European Central Bank in order to combat the crisis with an expansive monetary policy. Due to the mortgage floor, many borrowers have not been able to benefit from lower interest rates and have considered such clauses as abusive. Home The functions of the Claims Service of the Bank of Spain are assumed by the Department of Market Conduct and Claims. Home The data for the period before 2014 can be found in the editions of the years 2012 and 2014 of the Complaints Report .

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