U.S. PayPal payment app user satisfaction 2017

This statistics presents the satisfaction U.S. PayPal users regarding money transfers and payments as of July 2017. During the survey, 67 percent of respondents stated that they were very satisfied with PayPal, while only one percent stated the complete opposite by not being satisfied at all.

Satisfaction of using PayPal for money transfers and payments according to users in the United States as of July 2017

Share of respondents
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Release date

July 2017


United States

Survey time period

July 20 to 24, 2017

Number of respondents

1,419 respondents

Age group

18 years and older

Special properties

PayPal users

Method of interview

Online survey

Supplementary notes

Question: How satisfied are you with each of the following applications or services for money transfers and money? PayPal

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