Factors affecting business travelers' loyalty to a hotel in Europe 2017

This statistic presents the leading factors affecting the loyalty of business guests to a hotel according to a survey conducted in five European countries (France, Germany, Spain, Italy and the United Kingdom) in 2017. Of the business travelers surveyed, 44.2 percent said they would return to a hotel if the services and friendliness made them feel at home.

What would make you want to return to a hotel?

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Source

Release date

November 2017

Region

France, Germany, Italy, Spain, United Kingdom

Survey time period

July 7-20, 2017

Number of respondents

6000*

Age group

25-55 years

Special properties

frequent travelers; all that have traveled for business at least 6 times and have stayed in a hotel at least 3 times in the last year

Method of interview

Online survey

Supplementary notes

* 1200 respondents from five countries surveyed: Spain, Italy, France, Germany and the UK.

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Statistics on "Business travel in the United Kingdom"

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