This statistic presents the share of consumers in the United Kingdom (UK) that use different authentication methods when logging in to their online bank in 2017. It is observed that the most popular method used for logging in to online banking was with a username and password with 69 percent. The least popular method (other than 'other method' at 3 percent) was the use of Call (automated phone call from the bank with a one-time code) which was used by 7 percent of consumers surveyed.
What authentication methods do you usually use when logging in to your main bank?
Characteristic
Share of consumers
Username & Password
69%
chipTAN (Card with chip inserted into card reader)
17%
Token (login to generate one-time code)
14%
pushTAN (Generate one-time code)
12%
mTAN (mobile and SMS code)
9%
Codecard (Card with one-time code)
7%
Call (Automated phone call from the bank with a one-time code)
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Trustly. (June 27, 2017). What authentication methods do you usually use when logging in to your main bank? [Graph]. In Statista. Retrieved December 12, 2024, from https://www.statista.com/statistics/786638/online-banking-authentication-security-methods-usage-united-kingdom/
Trustly. "What authentication methods do you usually use when logging in to your main bank?." Chart. June 27, 2017. Statista. Accessed December 12, 2024. https://www.statista.com/statistics/786638/online-banking-authentication-security-methods-usage-united-kingdom/
Trustly. (2017). What authentication methods do you usually use when logging in to your main bank?. Statista. Statista Inc.. Accessed: December 12, 2024. https://www.statista.com/statistics/786638/online-banking-authentication-security-methods-usage-united-kingdom/
Trustly. "What Authentication Methods Do You Usually Use When Logging in to Your Main Bank?." Statista, Statista Inc., 27 Jun 2017, https://www.statista.com/statistics/786638/online-banking-authentication-security-methods-usage-united-kingdom/
Trustly, What authentication methods do you usually use when logging in to your main bank? Statista, https://www.statista.com/statistics/786638/online-banking-authentication-security-methods-usage-united-kingdom/ (last visited December 12, 2024)
What authentication methods do you usually use when logging in to your main bank? [Graph], Trustly, June 27, 2017. [Online]. Available: https://www.statista.com/statistics/786638/online-banking-authentication-security-methods-usage-united-kingdom/