Online bank authentication methods used in the United Kingdom (UK) 2017

This statistic presents the share of consumers in the United Kingdom (UK) that use different authentication methods when logging in to their online bank in 2017. It is observed that the most popular method used for logging in to online banking was with a username and password with 69 percent. The least popular method (other than 'other method' at 3 percent) was the use of Call (automated phone call from the bank with a one-time code) which was used by 7 percent of consumers surveyed.

What authentication methods do you usually use when logging in to your main bank?

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Release date

June 2017


Europe, United Kingdom

Survey time period


Number of respondents

1,000 respondents

Age group

18-66 years

Special properties


Method of interview


Supplementary notes

The source does not indicate the date the survey was conducted.

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