Online bank authentication methods used in the United Kingdom (UK) 2017

What authentication methods do you usually use when logging in to your main bank?

by James Cherowbrier, last edited Nov 24, 2017
Online bank authentication methods used in the United Kingdom (UK) 2017 This statistic presents the share of consumers in the United Kingdom (UK) that use different authentication methods when logging in to their online bank in 2017. It is observed that the most popular method used for logging in to online banking was with a username and password with 69 percent. The least popular method (other than 'other method' at 3 percent) was the use of Call (automated phone call from the bank with a one-time code) which was used by 7 percent of consumers surveyed.
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What authentication methods do you usually use when logging in to your main bank?

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Share of consumers
Username & Password69%
chipTAN (Card with chip inserted into card reader)17%
Token (login to generate one-time code)14%
pushTAN (Generate one-time code)12%
mTAN (mobile and SMS code)9%
Codecard (Card with one-time code)7%
Call (Automated phone call from the bank with a one-time code)7%
Don't know3%
Other method3%
Share of consumers
Username & Password69%
chipTAN (Card with chip inserted into card reader)17%
Token (login to generate one-time code)14%
pushTAN (Generate one-time code)12%
mTAN (mobile and SMS code)9%
Codecard (Card with one-time code)7%
Call (Automated phone call from the bank with a one-time code)7%
Don't know3%
Other method3%
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by James Cherowbrier, last edited Nov 24, 2017
This statistic presents the share of consumers in the United Kingdom (UK) that use different authentication methods when logging in to their online bank in 2017. It is observed that the most popular method used for logging in to online banking was with a username and password with 69 percent. The least popular method (other than 'other method' at 3 percent) was the use of Call (automated phone call from the bank with a one-time code) which was used by 7 percent of consumers surveyed.
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