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Share of people who have used a chatbot in Italy 2017

Have you ever used a chatbot?

by Statista Research Department, last edited Aug 1, 2019
Share of people who have used a chatbot in Italy 2017 A survey from 2017 asked Italians whether they had ever used chatbots. The results shoed that about four in ten respondents (43 percent) had used a chatbot. In the country, some popular reasons to use chatbots were online shopping and travel booking.
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Have you ever used a chatbot?

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