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Number of active customers on worldwide 2012-2020

This statistic shows the number of active customers on worldwide during the years 2012/13 to 2019/20. During the year ending 29 February 2020 the fashion website had approximately 13.9 million active customers. is part of the online fashion retail group, Plc., which in 2017 also acquired a 66 percent interest in the fashion brand, Limited, as well as the intellectual property of the US brand, Nasty Gal. The group designs, sources, markets and sells clothing, shoes, accessories and beauty products, targeting consumers aged between 16 and 30 years. The group has a strong presence in the UK, US, Europe and Australia.

Number of active customers on worldwide during the years 2012/13 to 2019/2020*

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Release date

May 2020


United Kingdom

Survey time period

2012/3 to 2019/20**

Supplementary notes

* Active customers are defined as those who have shopped within the last year.
** Years ending 28 February 2013, 2014, 2015, 2017, 2018, 2019 and 29 February 2016 and 2020.
Figures for years 2012/2013 to 2017/18 are taken from previous annual reports by the source. Figures for 2019 were restated in 2020 report.

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Statistics on "Clothing stores in the UK (Kantar Media TGI)"

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