U.S. smart speaker commerce usage satisfaction 2017

Overall, how would you rate your experiences using a voice-activated device like Amazon Echo or Google Home to make a purchase?

by J. Clement, last edited Jan 29, 2018
U.S. smart speaker commerce usage satisfaction 2017 This statistic presents the U.S. consumer satisfaction level with voice-activated device commerce usage in December 2017. During the survey period, 59 percent of respondents rated their experience with smart speaker commerce as excellent, with further 31 percent saying the experience was very good.
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Overall, how would you rate your experiences using a voice-activated device like Amazon Echo or Google Home to make a purchase?

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Share of respondents
Excellent59%
Very good31%
Good7%
Fair2%
Poor2%
Share of respondents
Excellent59%
Very good31%
Good7%
Fair2%
Poor2%
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by J. Clement, last edited Jan 29, 2018
This statistic presents the U.S. consumer satisfaction level with voice-activated device commerce usage in December 2017. During the survey period, 59 percent of respondents rated their experience with smart speaker commerce as excellent, with further 31 percent saying the experience was very good.
Show more
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