U.S. smart speaker commerce usage satisfaction 2017

This statistic presents the U.S. consumer satisfaction level with voice-activated device commerce usage in December 2017. During the survey period, 59 percent of respondents rated their experience with smart speaker commerce as excellent, with further 31 percent saying the experience was very good.

Overall, how would you rate your experiences using a voice-activated device like Amazon Echo or Google Home to make a purchase?

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Sources

Release date

January 2018

Region

United States

Survey time period

December 2017

Number of respondents

58 respondents

Age group

25 years and older

Special properties

use voice-activated device to make purchase

Method of interview

Online survey

Supplementary notes

Overall, how would you rate your experiences using a voice-activated device like Amazon Echo or Google Home to make a purchase?
Please note that n > 100 respondents.

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