Leading return policies when gift shopping according to U.S. internet users 2017

This statistic presents the most important return policies when shopping for gifts according to internet users in the United States as of November 2017, by store type. For consumers shopping either digitally or in-store, the most important return policy while shopping for gifts was the guarantee that retailers provided the option of full refunds. According to the findings, 37.9 percent of respondents stated this for in-store gift purchases and 33.6 percent for digital purchases.

Most important return policy when shopping for gifts according to internet users in the United States as of November 2017, by channel

In-storeDigitally
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Sources

Release date

January 2018

Region

United States

Survey time period

December 2017

Number of respondents

1,000 respondents

Age group

18-54 years

Special properties

consumers who shopped for themselves or bought gifts for others in the past 6 months

Method of interview

Online survey

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