U.S. citizen awareness of digital civic engagement services 2016

This statistic illustrates the awareness of U.S. citizens regarding their ability to access civic engagement services provided by their local government agencies via digital channels in 2016. According to the findings, 42 percent of citizens stated that they were aware of the ability to access voter registration services through digital channels, while in comparison only 25 percent reported similar outcomes when it came to following city budgeting and spending processes.

Which of the following civic engagement services does your local government provide access to via digital channels and not simply a phone call?

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Sources

Release date

March 2017

Region

United States

Survey time period

December 9 to 13, 2016

Number of respondents

2,057 respondents

Age group

18 years and older

Method of interview

Online survey

Supplementary notes

Question: Which of the following civic engagement services does your local government provide access to via digital channels (e.g. via smartphone app, email, website, social network or other modern communication channels) and not simply a phone call? Select all that apply.

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Statistics on "E-government"

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