This statistic shows the Customer Satisfaction Index (CSI) for Systembolaget in Sweden from 2008 to 2022. In 2022, the Customer Satisfaction Index of Systembolaget measured 80.7 out of 100.
Customer Satisfaction Index (CSI) for Systembolaget in Sweden from 2008 to 2022
In Sweden, beverages with an alcohol content higher than 3.5% are only allowed to be sold by Systembolaget, a government-owned chain of liquor stores.
Customer Satisfaction Index measures how customers perceive Systembolaget’s services.
Some figures have been taken from previous publications.
*For this year's second survey, customers were contacted both via an external web panel and via a temporary
Systembolaget panel
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Systembolaget. (May 22, 2023). Customer Satisfaction Index (CSI) for Systembolaget in Sweden from 2008 to 2022 [Graph]. In Statista. Retrieved October 09, 2024, from https://www.statista.com/statistics/799024/customer-satisfaction-for-systembolaget-in-sweden/
Systembolaget. "Customer Satisfaction Index (CSI) for Systembolaget in Sweden from 2008 to 2022." Chart. May 22, 2023. Statista. Accessed October 09, 2024. https://www.statista.com/statistics/799024/customer-satisfaction-for-systembolaget-in-sweden/
Systembolaget. (2023). Customer Satisfaction Index (CSI) for Systembolaget in Sweden from 2008 to 2022. Statista. Statista Inc.. Accessed: October 09, 2024. https://www.statista.com/statistics/799024/customer-satisfaction-for-systembolaget-in-sweden/
Systembolaget. "Customer Satisfaction Index (Csi) for Systembolaget in Sweden from 2008 to 2022." Statista, Statista Inc., 22 May 2023, https://www.statista.com/statistics/799024/customer-satisfaction-for-systembolaget-in-sweden/
Systembolaget, Customer Satisfaction Index (CSI) for Systembolaget in Sweden from 2008 to 2022 Statista, https://www.statista.com/statistics/799024/customer-satisfaction-for-systembolaget-in-sweden/ (last visited October 09, 2024)
Customer Satisfaction Index (CSI) for Systembolaget in Sweden from 2008 to 2022 [Graph], Systembolaget, May 22, 2023. [Online]. Available: https://www.statista.com/statistics/799024/customer-satisfaction-for-systembolaget-in-sweden/