Customer satisfaction for Systembolaget in Sweden 2008-2022

Customer Satisfaction Index (CSI) for Systembolaget in Sweden from 2008 to 2022

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Release date

May 2023

Region

Sweden

Survey time period

2008 to 2022

Supplementary notes

In Sweden, beverages with an alcohol content higher than 3.5% are only allowed to be sold by Systembolaget, a government-owned chain of liquor stores.

Customer Satisfaction Index measures how customers perceive Systembolaget’s services.

Some figures have been taken from previous publications.
*For this year's second survey, customers were contacted both via an external web panel and via a temporary Systembolaget panel

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Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics
  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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