This statistic shows the share of customers by if they try to resolve issues before contacting customer service in 2018. In that year, 72 percent of customers stated that they try to resolve their issues before contacting customer service.
Share of customers by if they try to resolve issues before contacting customer service in 2018
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CFI Group. (April 5, 2018). Share of customers by if they try to resolve issues before contacting customer service in 2018 [Graph]. In Statista. Retrieved January 20, 2021, from https://www.statista.com/statistics/802342/share-of-customers-by-if-they-try-to-resolve-issues-before-contacting-customer-service/
CFI Group. "Share of customers by if they try to resolve issues before contacting customer service in 2018." Chart. April 5, 2018. Statista. Accessed January 20, 2021. https://www.statista.com/statistics/802342/share-of-customers-by-if-they-try-to-resolve-issues-before-contacting-customer-service/
CFI Group. (2018). Share of customers by if they try to resolve issues before contacting customer service in 2018. Statista. Statista Inc.. Accessed: January 20, 2021. https://www.statista.com/statistics/802342/share-of-customers-by-if-they-try-to-resolve-issues-before-contacting-customer-service/
CFI Group. "Share of Customers by If They Try to Resolve Issues before Contacting Customer Service in 2018." Statista, Statista Inc., 5 Apr 2018, https://www.statista.com/statistics/802342/share-of-customers-by-if-they-try-to-resolve-issues-before-contacting-customer-service/
CFI Group, Share of customers by if they try to resolve issues before contacting customer service in 2018 Statista, https://www.statista.com/statistics/802342/share-of-customers-by-if-they-try-to-resolve-issues-before-contacting-customer-service/ (last visited January 20, 2021)