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Reasons for contacting customer service worldwide in 2018

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Reasons for contacting customer service worldwide 2018 This statistic shows the reasons for contacting customer service worldwide in 2018. In that year, 33 percent of customers stated that they called customer service to receive product or service support.
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Description Source More information
This statistic shows the reasons for contacting customer service worldwide in 2018. In that year, 33 percent of customers stated that they called customer service to receive product or service support.
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Release date
April 2018
Region
Worldwide
Survey time period
2018
Number of respondents
1,557 respondents
Special properties
customers who recently contacted customer service.
Method of interview
Panel survey
Supplementary notes
Multiple answers were possible.
The source doesn't mention the age of the respondents.

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