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Customer satisfaction of Norwegian Air Shuttle and SAS passengers 2003-2017

Customer Satisfaction Index (CSI) of Norwegian Air Shuttle and SAS Scandinavian Airlines passengers from 2003 to 2017 (in millions)

by Julia Stoll, last edited Mar 19, 2019
Customer satisfaction of Norwegian Air Shuttle and SAS passengers 2003-2017 This statistic shows the Customer Satisfaction Index (CSI) of Norwegian Air Shuttle and SAS Scandinavian Airlines from 2003 to 2017. In 2017, SAS Scandinavian Airlines ranked highest, with an index score of 74, which means, that customers were satisfied with the airline. Norwegian Air Shuttle's index score was 68, meaning that customers had an indifferent or dissatisfied opinion on the airline.
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Customer Satisfaction Index (CSI) of Norwegian Air Shuttle and SAS Scandinavian Airlines passengers from 2003 to 2017 (in millions)

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